API Reference
  1. Technicians API
  2. Technicians

Read technician time worked

get
https://develop.dev.itflow.org/api/v1/technicians/time.php

Retrieves ticket-level time totals for technicians across the
selected date range.

The endpoint aggregates ticket_replies.ticket_reply_time_worked
by ticket and technician, returning the total time logged for each
matching ticket assignment. The result is ordered by client, ticket,
and technician name.

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Query Params
integer
≥ 1

Filter ticket reply timestamps to the given year.

integer
1 to 12

Filter ticket reply timestamps to the given month (1-12).

integer
≥ 1

Restrict results to a specific technician user ID.

integer
≥ 1

Optional client ID to scope the read to a specific client.

integer
≥ 0
Defaults to 50

Maximum number of records returned. Defaults to 50.

integer
≥ 0
Defaults to 0

Number of records to skip. Defaults to 0.

Responses

Updated about 1 month ago

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Updated about 1 month ago

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